Using web-based images in emails

By Trent Dozier

As you may have read in my earlier article regarding the use of compressed images in emails, many people are struggling with images in their email campaigns and getting them to function as they desire. The problems range from slow sending and delivery of messages, to failed sending and delivery.

There are two ways in which I recommend overcoming this issue. The first is to compress the images for embedding, discussed in the earlier article. The second is to use web-based images. When at all possible I recommend using web images rather than embedded images.

To understand web images, you must first understand a little background on how the web functions with images. For example: if you view http://www.arialsoftware.com you will see the Arial Software logo at the top of the page. However, the address or location of that image of the logo is not http://www.arialsoftware.com, but is actually hosted from a separate location at that address, http://www.arialsoftware.com/images/ariallogo.gif

Why web images?
When sending an email campaign out to a large subscriber list, you will save time by using web-based images. The greatest benefit of web images over embedded images is the fact that the images themselves do not have to be uploaded to the SMTP server. They are actually hosted by the website or public server on which they reside.

Another benefit of using web images is the control you maintain over the images after the campaign has been sent. As long as you have administrative access to the server on which the images are hosted, you have the ability to change the size of the images, improve their quality, or provide updated images in the email, even after it has been delivered. Use of web images provides great deal of flexibility over embedded.

How to get started
There are two elements required to complete this job successfully. The first is an image; the second is access to a public server. If you do not have access to a public server, there are websites that provide free image hosting. I recommend doing a search of the web to locate one that will work for you.

After assembling these elements you are ready to begin this quite simple process.

  1. Upload the image to your public server. If you have a website and are unclear of the exact process for doing this, I recommend speaking with your web-designer to have he or she assist you in placing an image on the server.
  2. Get the image address. Once the image has placed on the public server the image should now carry a web address. In the first example of a web-based image, the Arial Software image has been uploaded to the web server that hosts the Arial Software website. The address of this image is http://www.arialsoftware.com/images/ariallogo.gif Note that you will need the entire address -- including http:// -- in order for the image to function correctly in an email message.
  3. Insert the image address in your campaign. If you are using an external editor to create your html message, you can consult with the manufacture of that program for instructions on properly inserting a web image, or you can manually insert the html code yourself.

As a friendly reminder, both Campaign Enterprise and Email Marketing Director by Arial Software (that's us) have a button in their built-in HTML editors. Just click the “Insert Web Image” button and type or paste the web address of your web-based image for insertion in your email message.

Using a web image really is as easy as 1-2-3, especially when using email marketing products from Arial Software.

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