Campaign Enterprise Support Plans
Arial Software is committed to providing every Arial Software customer a successful and positive experience. We exhibit this commitment by providing many avenues for you to determine if an investment in our software is right for you.
Arial Software will:
Support Before You Purchase
The success that you experience with the product download is important to us. We provide rapid response pre-sales support for the Arial Software program which you are evaluating. Our well-informed, email-savvy technical support team is ready to answer your questions, no matter how simple or complex.
Support After You Purchase
Hopefully many of the installation and use questions you have can be solved before you purchase, but as you start using the software you may encounter addition items that you need support. With the purchase of any software product you also receive 30-days of phone, Email, and live chat support for your product.
Support That Continues With A Support Agreement
To protect your software investment, and it make sure you have priority access to support services, you can purchase a yearly Software Maintenance Agreement (SMA). This support give you access to the Arial Software support team for an entire year and also gives you free major version upgrades that are released during that agreement period. As the internet and operating systems change over time, Campaign Enterprise is changing with it. To ensure you have the latest technology available a Software Maintenance Agreement will ensure you are up-to-date. Below is the prices of the Software License Agreements available for each different edition of Campaign Enterprise: