FOR IMMEDIATE RELEASE

Spammers Caught In the Act: Email Marketing Researchers Secretly Audit 1,057 Prominent Online Organizations And Catch Three Sending Spam

TUCSON, Ariz. (July 7, 2004) - Ever wonder if subscribing to email newsletters results in your email address being sold to spammers? In a secret audit of 1,057 prominent online organizations, including many Fortune 500 companies, permission email marketing software developer Arial Software (www.ArialSoftware.com) sought to answer that question.

The results of the study, entitled, "2004 Email Subscription Spam Risk Audit," have been published by the firm and are available now at http://www.ArialSoftware.com

The results are surprising: 99.6% of the organizations protected email privacy and didn't share email addresses with third parties. "This indicates that subscribing to email newsletters is exceedingly safe," explains Mike Adams, architect of the study and president/CEO of Arial Software. "The research indicates there is very little spam risk associated with subscribing to online email newsletters."

Interestingly, nearly all the spam received by researchers came from sites offering freebies, prizes or other marketing gimmicks in exchange for an email address. There was no spam received from online retailers. There were other problems found by the study, however: 1.8% of organizations ignored unsubscribe requests. Another 51% didn't offer any type of unsubscribe link (a violation of the federal CAN-SPAM Act) and 36% didn't bother to send emails at all. "We were surprised to find that nearly four out of ten online organizations don't bother to send emails to their own permission email lists," explains Adams.

The full study, including a list of all 1,057 organizations audited, is available for downloading or viewing at http://www.ArialSoftware.com

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About Arial Software

Founded in 1993, Arial Software is widely considered the leading industry pioneer in permission email marketing software. The company’s products are used by thousands of businesses, non-profits, associations and other groups to compose and send email newsletters and personalized messages directly to subscribers, customers, prospects and members.

Arial Software’s mission is to be a universal provider of software tools to automate, personalize and measure meaningful B2C communications. Company information can be found at the Arial Software Press Center, http://www.arialsoftware.com/presscenter.htm

Contact: Steve Delgado, Media Relations, 1-520-615-1954, ext. 15.

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Media Relations, Arial Software

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