2004
Email Subscription Spam Risk Audit
During the first six months of 2004, Arial
Software secretly audited the email subscription
practices of 1,057 prominent organizations
(including many Fortune 500 and popular
Internet firms) by subscribing to their
email newsletters. Arial Software researchers
then tracked the actual email practices
and behaviors of each organization, noting
subscription handling, privacy protection
practices, spamming behavior, unsubscribe
handling, and other characteristics.
These results, summarized in this exclusive
report, represent the most comprehensive
audit of business-to-consumer (B2C) email
practices ever conducted. This report reveals
some surprising information that challenges
commonly held beliefs about email newsletters,
corporate responsibility, and spam risk.
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