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Move Email Marketing Director to a New Computer

10/23/2012

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If you need to move your EMD installation to a new computer, simply download the evaluation of the program, then move the campaign.sto, the campaignlists.sto, and the content folder from the old installation to the new. Your SN, campaign configurations and email lists are stored in those files. Your HTML messages are stored in the content folder.

On Windows XP, the location for those files is usually:
C:\Program Files\EmailMarketingDirector

On Windows 7, the location is typically:
C:\ProgramData\EmailMarketingDirector

You can use the search feature in Windows Explorer and search for .sto. If you don't see anything, you may need to unhide the programdata folder or simply copy and paste the file path into Windows Explorer.

If you want the old Logs, you can move that folder as well.
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Fixing Path/File Error in Email Marketing Director

8/14/2012

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In Windows Vista, Microsoft added features to the operating system to protect you from yourself, especially when downloading and installing software programs. Many of these safety features were carried over into Windows 7, although they make it somewhat easier to customize.

When attempting to re-start Email Marketing Director in a Windows 7 (or Vista) environment (or later, probably 8 too), you may see the following error:

    Path/File Access Error
    Either the campaign.sto or campaignlists.sto files is locked. Closing the program

In most cases, if you are loading programs as an administrator in your Windows environment, you will have no problem, but if you are logged in as a separate user, you must give yourself permission to run the program. To set permissions, do the following.

  • Go to C:\Program Files (x86) and right mouse click on the EmailMarketingDirector folder.
  • Select properties and then click on the Security Tab.
  • Click the Edit button and select each of the users and ensure allow is checked for all users that you are allowed to edit.
  • Afterwards, go to C:\ProgramData* and do the same for the EMD folder there.
  • Restart EMD and you should be all set.

*The Programdata folder is a hidden folder, you may need to show hidden folders before you can access this folder to change the permissions. To show hidden folders, open your Windows Explorer and click organize, then Folder and Search options. Click on the View tab and find the option to Show Hidden Files Folders and Drives. You can also type C:\ProgramData in the Windows Explorer address bar to access the folder.


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Using Advanced Write Backs for Click Through Tracking

8/9/2012

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Consider the following as a text representation of your original database source table.

ID EmailAddress FirstName LastName
1 bobsmith@yourdomain.com Bob Smith
2 janehooper@yourdomain.com Jane Hooper

To insert information into a new table use an insert statement, the built-in merge fields that can be used for Click-Throughs include: {CAMPAIGNID},{UNIQUEID}, {CLICKTHRUNUMBER}, {REMOTEADDRESS} and {EMAILADDRESS}. 

Sample Syntax:
INSERT INTO ClickThroughInfo (CAMPAIGNID,UNIQUEID,Event,CLICKTHRUNUMBER,REMOTEADDRESS,EMAILADDRESS) VALUES ({CAMPAIGNID},{UNIQUEID},'Click',{CLICKTHRUNUMBER},'{REMOTEADDRESS}','{EMAILADDRESS}')

ClickThroughInfo Table - Before Bob Smith or Jane Hooper have clicked on a click through.

CAMPAIGNID UNIQUEID Event CLICKTHRUNUMBER REMOTEADDRESS EMAILADDRESS

ClickThroughInfo Table - After Bob Smith clicked on a click through number 1 from campaign number 7, and click through number 3 from campaign number 2, and Jane Hooper clicked on click through number 11 for campaign number 5.

CAMPAIGNID UNIQUEID Event CLICKTHRUNUMBER REMOTEADDRESS EMAILADDRESS

7 1 Click 1 200.235.68.74 bobsmith@yourdomain.com
5 2 Click 11 12.45.74.1 janehooper@yourdomain.com
2 1 Click 3 200.235.68.74 bobsmith@yourdomain.com

Click-Through Tracking Stored Procedure
To run a stored procedure each time a click through is recorded, create the stored procedure on the database, then execute the stored procedure from the stored procedure field for open tracking.

Example: EXECUTE dbo.ClickthroughSP

You can now also use the {URL} merge field to pass the URL for the click through back to some field in your table.
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Bounce Error Codes

12/7/2011

1 Comment

 
I recently found this handy chart for bounce error codes. In general, 5.#.# series errors indicate a permanent delivery failure, or hard bounce. 4.#.# series error codes indicate a temporary problem and your mail server may retry the message.

http://www.networksorcery.com/enp/protocol/smtp.htm (scroll down to view).
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